NAB’s IT problems continue

National Australia Bank suffered an embarrassing internet blackout yesterday, further denting customers’ confidence in the bank.

Yesterday’s technical glitches follow a much larger glitch in November, which caused delays in the processing of some customer payments and transactions, plus delays for EFTPOS, ATM and other electronic banking facilities.

In a statement late yesterday the bank offered no reason as to the cause of the glitch, which left telephone and internet banking services down for quite lengthy periods.

Categories
Banking
Tags:
Author:
Andre Khoury, akhoury@financialpublications.com.au
Article Posted:
February 01, 2011

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